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Below you will find links to important information and IT resources for students at �������.

Review the New Student Checklist for important steps needed for account activation, access to systems, familiarizing policies, and more.

1. Use the to find information such as your ������� username and email address
2. Activate your ������� account and set up your password, go to
3. Activate your account and download the Duo Mobile app, by going to Duo Multifactor Device Enrollment portal
4. Access IT systems you will need such as for information about your courses, accounts, financial aid, grades, etc.
5. Access your account.
6. Access your Brightspace LMS account
   Note: You must be registered for courses in order to login.
7. Access your account to add files to your portfolio of your accomplishments.
8. Register to receive time-sensitive emergency notifications via telephone (cellular or landline), email and text messaging.
9. Use your ������� ID Card for self-service Pharos printing in the Tech Zone, Computer Resource Center, and ������� Library: Onecard
10. Access information on the PACE-WIFI network by visiting Configuring Wireless.
11. Subscribe to our , to obtain important IT-related updates and information.
12. ������� students are responsible for reading and abiding to the University’s Appropriate Use Policy for Information Technology
13. Learn about Information Technology Services variety of services and resources

Academic Technologies
The Office of Academic Technologies serves the ������� community by integrating and supporting various instructional technologies for teaching and learning. The staff educates faculty and students about the effective use of these technologies, including learning management systems, web conferencing, lecture capture software and electronic portfolios.

Educational Media Services
The Educational Media Centers (EMC) provide audio/visual services and media support throughout the university. This includes assisting the faculty and students in their academic endeavors.

ITS Computer Labs
The Tech Zone and Computer Resource Center (CRC) provides open-access computer labs for anyone with an active ������� account. Lab software offerings include many popular word processing, spreadsheet, desktop publishing, graphics software and other packages as well as course-specific offerings for the Mac, PC, and for .

ITS Help Desk
ITS representatives are available by phone, and email to assist you with any technology related questions or concerns. ITS provides remote, onsite and walk-in service for hardware and software issues for ������� owned equipment. You can contact the ITS Help Desk through the following mediums:

• Web:
• Phone: (914) 773-3333
• Email: pacehelpdesk@pace.edu

Note: The Walk-in Center is located inside the Tech Zone and Computer Resource Center on either the New York or Pleasantville campus. We strongly recommend that you call the ITS Help Desk first for assistance, or if you need to make a walk-in appointment with a technician.

Digital Toolkit
The Digital Toolkit is a collection of self-help guides, tutorials, and resources geared to help students and faculty at �������. The toolkit includes software and tools supported by ITS. It is a one-stop shop for self-service help, frequently asked questions, and troubleshooting.

������� uses Duo Multifactor Authentication (MFA) to access MFA-protected systems or services, for example portal.pace.edu. Duo MFA adds a second layer of security. When logging into Duo-protected systems, you will be prompted to enter your ������� username and password, plus an additional 6-digit passcode, which you'll retrieve from the Duo Mobile app installed on a secondary device in your possession (e.g. smartphone or tablet).

The Duo Mobile app is free and will work with any Apple, Android, or Windows mobile device. You will be able to download the app from your device’s app store during the setup process.

Resources:

• Duo MFA Intro Article and List of Protected Systems
• Duo Self-Enrollment Portal
• - Use only if you’ve lost access to your enrolled device or Duo Mobile app

General IT Security Guidelines
Identity thieves are constantly trying new ways to compromise your devices and to steal your personal information. Phishing schemes have increased significantly and are getting more sophisticated. Users need to be extra vigilant when checking email or going online. The steps below can also help you stay more secure.

• Make sure you have the latest patches and antivirus updates on your computer and other mobile devices; including smartphones, tablets, and laptops.
• Never give anyone your username, password, or any other personal info.
• Do not open emails, attachments, or links from unknown sources.
• Do not visit untrusted websites; this will reduce any chances of your computer or device getting infected with malware.
• Physical security of your devices is also important; make sure you enable password PINs on your devices, in case they are ever lost or stolen.

Common Scams to Protect Against:

Be alert of the below scams that may originate from emails, text messages, phone calls, or social media.

• Fake requests to update payroll bank information
• Fake Job Opportunities
• Communication threatening action and/or demanding payment
• Requests to provide Duo passcodes
• Requests for you to purchase gift cards
• Fake retail notifications, such as communication appearing to originate from Amazon
• Requests for sensitive data
• Fake news attempting to generate an emotional response

IT Discounts
ITS offers Higher Education discount programs for Dell and Apple computers. In addition, many popular software programs are available at educational discounts.

View a list of all current outages, as well as scheduled and recurring maintenance which may affect access to ������� systems and related applications. You can also subscribe to our from this page to receive our IT-related updates directly via your ������� student email account.

The IT knowledge base is where you will find useful how-to articles with step-by-step instructions and information on a range of ������� systems, resources, and FAQ.

Obtain important IT related announcements and subscribe to the ITNotices-L email list to receive them in your inbox.

������� Mobile
The ������� Mobile app brings campus to your fingertips and enables you to connect with the ������� community. Stay on top of your events, classes, and assignments with the built-in calendar function, and get notified of important dates, deadlines & security announcements. Contact classmates and friends, ask questions, and access campus resources at any time!

Service Catalog
Looking for a particular service? Search through the ITS catalog for system access, services, and offerings.

Skype for Business
This great online tool integrates instant messaging (IM), PC-to-PC audio and video, document and screen-sharing capabilities, and Web Conferencing functionality into one easy-to-use unified platform that can contribute to greater collaboration and more effective communication between students, faculty, and staff.

Student Jobs
Student jobs may be available at ITS in a variety of areas. We provide real-world on-the-job experience and learning opportunities.

Student Printing
Our Pharos “green” initiative offers printing, copying, and scan-to-email capabilities on all three campuses. As a student, you can conveniently print from any Tech Zone and Computer Resource Center locations as well as from the Beekman or Mortola Libraries. In addition, you can print from home or your dorm room by installing a remote printing client on your computer.

Supported Hardware and Supported Applications
ITS Client Support Office is a certified repair service center for �������-owned Dell and Apple computers. Review which ������� system versions are supported and recommendations for hardware/software.

Wireless Access
Visit this page to learn how to register and connect your mobile device to the PACE-WIFI network.